Maître d’hôtel

Aim

This course is aimed at experienced hospitality professionals preparing for leadership roles in restaurant service. It strengthens both professional expertise and interpersonal skills essential for managing teams and ensuring top-level guest satisfaction.

Description

The Maître d’hôtel acts like a conductor — orchestrating the guest experience, ensuring service excellence, and leading staff effectively. At this level, natural talent must be complemented by structured training in leadership, communication, and operations.

This high-quality training programme reflects current professional standards and provides one of the strongest foundations for advancing a career in restaurant leadership. Due to the wide-ranging skills required for this role, we strongly recommend combining this training with the courses “Food & Wine Pairing” and “English for Hospitality.”

Please refer to our general terms and conditions for information regarding cancellation policies.

Content

• Role and responsibilities of a Maître d’hôtel

• Leadership, team communication, and motivation

• Service quality control and guest interaction

• Complaint handling and dealing with demanding guests

• Operational planning and coordination

• Collaboration with kitchen and front office

• Personal presentation and professional presence

• Service process optimisation

• Introduction to food and wine knowledge

Further information

• Location: Šamorín, Slovakia

• Duration: 10 days

• Price: from €2,400 per person

• Course available on request and subject to availability