This course is aimed at experienced hospitality professionals preparing for leadership roles in restaurant service. It strengthens both professional expertise and interpersonal skills essential for managing teams and ensuring top-level guest satisfaction.
The Pre-Boarding Learning Programme prepares hospitality staff across all departments for efficient, confident deployment. It ensures a smooth onboarding process by equipping crew with essential service skills, communication tools, and department-specific routines — reducing early turnover and allowing for seamless fleet transfers and efficient planning.
This training is designed for professionals aiming to work as butlers in luxury hotels or on high-end cruise ships. It prepares participants for high-level guest service roles, emphasising discretion, personal presentation, and flawless service execution.
This hands-on training is designed for managers seeking to enhance their communication style, leadership strategies, and personal effectiveness. It promotes self-awareness, coaching tools, and conflict resolution methods tailored to hospitality and cruise environments.
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