• Lorem Ipsum Text Here

  • Lorem Ipsum Text Here

  • Lorem Ipsum Text Here

  • Lorem Ipsum Text Here

  • Lorem Ipsum Text Here

Welcome to River Academy

Services

In-house Training



By training at our in-house facilities your coworkers will have the opportunity to expand their knowledge theoretically and practically while new hires profit from meeting with experienced colleagues and a chance to adjust to shipboard life.

All our training material is available printed and online or offline eLearning modules. All of which are available in more than ten languages in order to enable your coworkers to easily follow training sessions in their mother tongue. Of course, we are able to customize all items as per your company’s standards and assist you with content management and design.

We cooperate with international hotel management schools that use our training material. We offer exchange programs for their students, which can also lead to an employment contract with us or our partner companies.

Assessment Center



In addition to our training material, we offer industry relevant assessment and personality tests. All of which are available in more than ten languages in order to enable your personnel to easily answer test questions in their mother tongue.

Of course, we are able to customize test parameters as per your company’s standards and assist you with content management and design.

SAFETY TRAINING



In cooperation with Heat Düsseldorf, we offer various safety-related training courses and the corresponding official certifications. Your employees refresh their knowledge, learn new skills and receive the necessary certificates to perform their jobs. The correct behavior in emergency situations and the correct assessment of them, is simulated by our trainers in various situations.

The training courses we offer include
- First aider training
- Basic respiratory protection training
- Basic safety training
- Safety equipment testing and certification

Trainings & Training material

  • Soft Skills

    Our soft skill training material contains sessions on interpersonal relations, communication, co-operation, empathy, emotional intelligence, ability to deal with conflicts in a constructive manner, capacity for teamwork, motivation and cross-cultural competence.

  • Cruise Business Familiarization

    In order to ease your future employee’s start in the cruise business – or for anybody who is interested in working on the high seas in the future – we offer training material containing the following topics: cruise industry basics, cruise industry-related expectations, as well as industry related English and German skills.

  • Hygiene & Sanitation

    Our training material on hygiene and sanitation procedures contains sessions about local regulations, basic hygiene of buildings, personal and food hygiene as well as HACCP and risk management. In addition to this, modules for USPH and IPM are readily available for cruise ship personnel.

  • Safety, Security & First Aid

    In order to provide your personnel with a suitable training for a possible emergency on board we offer first aid courses as well as the following trainings in compliance with STCW Convention as amended: Basic Safety Training (according to chapter A-VI/1), Crowd and Crisis (according to chapter V/2), and Security Awareness Training for all Seafarers and for Seafarers with Designated Security Duties (according to chapter VI/6, Section A-VI/6).

  • Nautic-Technical training material

    Beside standardized nautic-technical basic modules, our training material also contains in-depth knowledge on nautical regulations and mechanical features of your river cruise vessel. As a plus, your personnel may enhance and practice their skills by using our in-house simulator.

  • Training material for Galley and F&B personnel

    Our training material for catering personnel contains the following modules: Cold and hot galley, baking, pastry, allergens, food & beverage service, wines, bar, and mixology.

Books & E-Learning Modules

Corporate clients may add own logo and text

Avatar
What differentiates the cruise business from the land-based hospitality industry? Who invented cruising in the first place? And how will the cruise business change in the future? Our training material will answer all these questions and provide you with in-depth knowledge about the business, industry related expectations, an overview of the departmental structures and life on board.
Avatar
Which skills are needed to work onboard a cruise ship? How to comprise a CV? And why is emotional intelligence important? Our training material will answer all these questions and provide you with in-depth knowledge about the industry related expectations, communication types and interpersonal skills.
Avatar
What is the difference between the various communication channels? How to communicate effectively? And why are cultural differences important? Our training material will answer all these questions and provide you with in-depth knowledge about communication skills, intercultural communication, complaint handling and the effects of non-verbal communication.
Avatar
What is past perfekt? Why is the left side of a ship called portside? And where is the galley? Our training material will answer all these questions and while improving your English skills.
Avatar
What is past perfekt? Why is the left side of a ship called portside? And where is the bridge? Our training material will answer all these questions and while improving your English skills.
Avatar
What is Codex Alimentarius? How to use the three-bucket system? And why are cockroaches trapped? Our training material will answer all these questions and provide you with in-depth knowledge about basic hygiene regulations, food and personal hygiene, HACCP and risk management, as well as USPH and IPM.
Avatar
What is Codex Alimentarius? How to use the three-bucket system? And why are cockroaches trapped? Our training material will answer all these questions and provide you with in-depth knowledge about basic hygiene regulations, food and personal hygiene, HACCP and risk management.
Avatar
What is an icing? How to prepare a sponge cake? And what is the difference between a loaf pan and a cupcake pan? Our training material will answer all these questions and provide you with in-depth knowledge about duties, equipment, food products and basic recipes needed in the pastry.
Avatar
Who is a poissonier? How to prepare Béchamel Sauce? And what is a paté? Our training material will answer all these basic questions and provide you with in-depth knowledge about duties, equipment, food products and basic recipes needed in the cold galley.
Avatar
What is a stockpot? How to prepare oxtails? And what is Mirepoix? Our training material will answer all these questions and provide you with in-depth knowledge about duties, equipment, food products and basic recipes needed in the hot galley.
Avatar
What is Pumpernikel? How to prepare a yeast dough? And what is the difference between baking powder and baking soda? Our training material will answer all these questions and provide you with in-depth knowledge about equipment, food products and basic recipes needed in the bakery.
Avatar
What is Gluten? Which egg substitutes are acceptable? And why could anaphylaxis be dangerous? Our training material will answer all these questions and provide you with in-depth knowledge about types of allergens, food labelling, and food allergy management.
Avatar
What is a Gueridón? How to serve white wine? And why are tables set with cutlery for different courses? Our training material will answer all these questions and provide you with in-depth knowledge about table settings, different service types, menus, dietary requirements as well as food and beverage basics.
Avatar
What is dosage? How to serve red wine? And which grape varieties grow in New Zealand? Our training material will answer all these questions and provide you with in-depth knowledge about grape varieties and their origin, the wine making process, how to read wine labels, wine service as well as food and wine pairings.
Avatar
What is Arabica coffee? How to serve white wine? And why is Whiskey sometimes spelled without e? Our training material will answer all these questions and provide you with in-depth knowledge about alcoholic and non-alcoholic beverages, their origin and mixology basics.
Avatar
Who is Harvey Wallbanger? How to serve a Martini? And where does Genever originate from? Our training material will answer all these questions and provide you with in-depth knowledge about alcoholic and non-alcoholic beverages, their origin, bartending equipment, glasses, basic bar techniques, the art of cocktail making as well as standard recipes.