Hotel Butler

Aim

This training is designed for professionals aiming to work as butlers in luxury hotels or on high-end cruise ships. It prepares participants for high-level guest service roles, emphasising discretion, personal presentation, and flawless service execution.

Description

A hotel butler operates at the intersection of precision, elegance, and personal service. This demanding role requires much more than good manners — it demands professionalism, confidence, and well-rounded service competence.

This certification programme offers in-depth preparation for work in elite hospitality settings, covering everything from VIP guest communication to suite service and protocol. Participants are trained to uphold international luxury standards, whether on board or on shore.

Please refer to our general terms and conditions for information regarding cancellation policies.

Content

• Role and identity of the modern hotel butler

• Service etiquette and international guest interaction

• Discretion and professional communication

• Luggage handling, transfers, and travel support

• Suite and in-room service at the highest level

• Interaction with VIP guests and special requests

• Coordination with housekeeping and other departments

• Personal appearance and presence

• Real-life scenarios and practical routines

Further information

• Location: Šamorín, Slovakia

• Duration: 3 weeks (21 days)

• Price: from €5,000 per person

• Course available on request and subject to availability